Privacy Policy

This Policy applies as between you, the User of this Website, and Phonics Digital, the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

Definitions & Interpretations

Data means collectively all information that you submit to Phonics Digital via the Website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;

Cookie means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in Clause 12.

Please see https://www.aboutcookies.org for more information.

Phonics Digital means Phonics Digital of 4 orchard Close, Horndean, Waterlooville, PO8 9LL

UK & EU Cookie Law means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User means any third party that accesses the Website and is not employed by Phonics Digital and acting in the course of their employment; and

Website means the website that you are currently using (phonicsdigital.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of This Policy

This Policy applies only to the actions of Phonics Digital and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including but not limited to, any links we may provide to social media websites.

Personal Data

This Privacy Policy explains when and why we collect personal data about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. Phonics Digital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Moreover, we have taken steps to make our website GDPR compliant. GDPR, the new General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), comes into force in May 2018. Phonics Digital will treat any personal data that is shared from users on its website as confidential.

How do we collect your personal data?

Any personal information that we shall collect from users or that users shall provide to us when they visit the company’s website, download material, order, subscribe, access, or otherwise use the company products or services, will be used, shared, or otherwise processed with the following conditions:

Information that users shall provide to us when:

They fill out any of the forms that are available on Phonics Digital’s website;

They correspond with the company by phone or e-mail;

They register to use any of our products or services;

They register as a partner;

They request information about products, services, prices or they seek IT consultancy;

They subscribe to our newsletter; and

When they send us their CV for possible job vacancies.

The information that users shall share with us may include their name, company name, e-mail address, phone number, and other details, which may be required by us to provide products, services, information, or support to users.

What type of information is collected from you?

We collect the information that you give us by filling in the forms on our site (www.phonicsdigital.co.uk), subscribing to our newsletter, or by corresponding with us by phone, e-mail, social media, or otherwise.

The personal data we collect might include your name, email address, company website, country, phone number, product preference, or curriculum vitae.

The technical information we collect includes the IP (Internet Protocol) address used, browser type and version, full URL (Uniform Resource Locators), or information regarding what pages were accessed and when.

How is your information used?

We may use your information to:

Process a demo request you have submitted;

Process a technical support request you have submitted;

Process a price quote request you have submitted;

Process a partnership request you have submitted;

Process product and services information you have requested;

Seek your views or comments on the services we provide;

Make suggestions and recommendations about products and services that might be of interest;

Carry out our obligations arising from any contracts/agreements entered by you and us;

Notify you of changes to our products and services;

Send you communications which you have requested and that may be of interest to you. These may include marketing information about campaigns, promotions, and newsletters.

Process a job application.

How, where and for how long is your personal data stored?

All your personal information provided to us is stored on our secure servers, in our main CRM (Customer Relationship Manager) system, spreadsheets, and our mailing list (MailerLite or MailChimp).

Submitted CVs are used for recruitment purposes only. CVs are reviewed and screened to judge candidate suitability to progress to an interview for job vacancies. CVs are stored in our secure servers for one month and are shared with hiring managers. After that period, CVs are deleted. If you wish we delete your CV earlier, please send your request to hello@phonicsdigital.co.uk.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of any information you transmit to us; any transmission of information you do is at your own risk. Once we have received your information, we will use strict procedures to ensure its security on our systems.

We will hold your personal information on our systems for as long as is necessary for the relevant activity or as long as it is set out in any relevant contract you may hold with us. We run data routines to remove data that we no longer have a legitimate business interest in maintaining.

Who has access to your information?

We may disclose users’ personal information to third parties if the company is acquired or merged with a third party. But we shall not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

We may disclose a user’s personal information if it is under a duty to do so to comply with any legal obligation. However, we will take steps to ensure that your privacy rights continue to be protected.

Your choices

You are welcome to ask for your personal information to be removed from our database. Just email hello@phonicsdigital.co.uk or send your name and email address via the form below, and we will remove any information that we contain about you.

You have a choice about whether or not you wish to receive information from us. If you do NOT want to receive direct marketing communications from us, you can exercise your right NOT to accept by NOT checking the boxes on the forms we use to collect your information.

We will not contact you for marketing purposes by email or phone unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: hello@phonicsdigital.co.uk.

How you can access and update your personal data

We wish to maintain users’ personal information accurately. To this, all users are kindly requested to provide updates or corrections about their personal information by e-mail to: hello@phonicsdigital.co.uk.

You can ask us to delete or remove your personal information by sending your request to hello@phonicsdigital.co.uk.

You can ask us to stop processing your personal information for direct marketing purposes. See above.

You have the right to access the personal information we hold about you and ask for a copy of this information. Send your request to hello@phonicsdigital.co.uk.

Third Party Websites & Services

This Website may, from time to time, provide links to other websites. Phonics Digital has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

How We Use Your Data?

Any personal Data you submit will be retained by Phonics Digital for as long as it is necessary and relevant to our services or unless you explicitly advise us to remove you from our records.

Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties. This does not include our affiliates and/or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 11 below.

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

Internal record keeping;

Improvement of our services;

Transmission by email of promotional materials that may be of interest to you;

Contact for market research purposes, which may be done using email, telephone, fax, or mail. Such information may be used to customise or update the Website.

Links To Other Websites

Changes of Business Ownership & Control

Phonics Digital may, from time to time, expand or reduce our business, and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any such transfer, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps to ensure your privacy is protected.

Controlling Use of Your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

Use of Data for direct marketing purposes; and

Sharing Data with third parties.

Your Right to Withhold Information

You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website, you may be required to submit certain Data.

You may restrict your internet browser’s use of Cookies. For more information, see Clause 12.

Security

Data security is of great importance to Phonics Digital, and to protect your Data, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure Data collected online.

This Policy applies only to the actions of Phonics Digital and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

This Policy applies as between you, the User of this Website, and Phonics Digital Consultancy Ltd, the owner and provider of this Website.

This Policy applies to our use of any and all Data collected by us in relation to your use of the Website. This Website may place and access certain Cookies on your computer. Phonics Digital uses Cookies to improve your experience of using the Website and to improve our range of services AND/OR products. Phonics Digital has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places any Cookies on your computer, subject to sub-Clause 12.4 AND/OR sub-Clause 12.7, you will be presented with a pop-up message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Phonics Digital to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the Website may not function fully or as intended.

Certain features of the Website depend on Cookies to function. UK and EU Cookie Law deem these Cookies to be “strictly necessary.” These Cookies are shown below. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings as detailed below.

This Website uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyze usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the services AND/OR products offered through it. You do not have to allow us to use these Cookies, as detailed below. However, whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.

The analytics services used by this Website use Cookies to gather the required information.

Certain of these Cookies may be placed immediately when you decide to visit the Website, and it may not be possible to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below.

You can change your cookie settings by following the instructions displayed on All About Cookies, depending on the browser you are using.

Google Analytics Cookies

Google Analytics allows us to review how a User views our website from a depersonalized perspective, meaning private information is displayed as numbers which cannot be tracked back to the User. We review, but are not limited to, the pages visited, time spent on these pages, and the source used.

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently, including, but not limited to, personalization settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Google Analytics 4

We use cookies and page tagging techniques to enable Google Analytics 4 to collect information such as:

The pages you visit

How long you engage with the pages

How you arrived at the site

How you interact with the content

The files you download

What you search for on the site

We do not store your personal information through Google Analytics 4, for example, your name, address, or internet protocol (IP) address. We do not allow Google Analytics 4 to use or share data about how you use the site. We will not identify you through analytics information, and we will not combine analytics information with other datasets in a way that would identify who you are.

Google Analytics 4 replaced Universal Analytics in July 2023. Universal Analytics was running on the site between February 2016 and July 2023. This version collected truncated IP addresses to ensure the data were not personally identifiable. These data will be deleted in July 2024, and there are currently no plans to retain or archive these data.

Changes To This Policy

Phonics Digital reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.